ISO 9001:2015 is the requirement for Quality Management System. If your organization is meeting the requirements, you can apply. BIC will assess and issue certification.
2.How does ISO 9001:2015 certification applicable to our organization?
Quality is the requirement for every business. So ISO 9001:2015 certification is applicable to all legal businesses.
3.What is the difference between ISI and ISO?
ISI is the product certification. If a product carries ISI mark, the product is meeting the required quality requirements. ISI certification is issued by BIS only.
ISO 9001:2015 is the management system certification. It means, how your process is established, systems are developed to satisfy the customer. ISO 9001:2015 certification is NOT product certification.
4.How do we prepare for ISO 9001:2015 certification?
Please download or purchase ISO 9001:2015 standard from www.bis.org.in Implement the requirements. Impart training, prepare manuals and follow the records. There are many consultants available in your area, you can get their help. If you specifically request, BIC can refer the consultant suitable for you. In any case, BIC and their staff NEVER do consultancy.
5.How long ISO 9001:2015 certification is valid?
The certification is valid for three years subject to annual surveillance audits.
6.What are all the documents required for ISO 9001:2015 certification?
Quality Manual, Procedure manuals, Work Instructions, Various formats to support your core function, Customer complaint record, customer feedback record, internal audit and management review records.
7.Should we increase the manpower for getting ISO 9001:2015 certification?
You need not increase the manpower. In fact, the effective ISO 9001:2015 QMS will reduce the manpower. You need not have an exclusive one person for maintaining ISO 9001:2015 certification. But you need to appoint one Management Representative from your organization who will co-ordinate all ISO 9001:2015 related activities.
8.What will be the cost of certification?
There are three cost involved in ISO 9001:2015 certification.
Implementation cost (including document preparation, calibration, house keeping etc)
Consultancy Fee, if you employ a consultant
Certification Fee (It is based on number of employees. Please visit webpage PRICE LIST)
9.What are the other cost involved in certification other than fee (hidden cost)?
Auditors transportation and accommodation
Service tax for certification fee.
10.What will be the recertification cost?
The certification fee is calculated based on number of employees. BIC will charge as per the number of employees after three years.
11.What is your audit procedure? Will you do surprise check?
Auditing is a fact finding exercise and not fault finding exercise. In fact, more non-conformance means more opportunity for improvement. Auditing is a planned activities. As per our procedure, we cannot do surprise check. Our audits are classified into two stages. During the stage 1 audit, the auditor will verify the readiness by performing onsite document review, verification of important processes, internal audit and management review records etc. He cannot issue non-conformance at this stage. He will issue Area for concern which you have to close before certification audit. Stage 2 is the certification audit when the auditor will perform complete audit.
12.We are having some important trade secret. How will you audit?
BIC executed an agreement which covers confidentiality. BIC and their staff will not disclose any of your information to any third party without your written permission. BIC is interested in the compliance with the system requirements only. You can very well keep your trade secrets even without showing to our auditors.
13.What is the period for certification? Can we get permanent certification?
All certificates are issued for three years. BIC do not issue permanent certificate.
14.How long the certification process take?
BIC expect minimum three months implementation. As per our experience, BIC take at an average of 15 days to 30 days to issue certification from the date of application.
15.I want to get certification at very cheap rate. What shall I do?
QMS is a tool for improving the performance of an organization. It is a proven tool in many countries and industries. Our sincere advice is to go for proper implementation and get the benefits. BIC do not compromise on the requirements and cheap certification is not possible.
